EU VAT & Shipping Info
EU Tax & Import Information for Dawn TCG Customers
Important Notice: Current VAT Status 📢
We're currently setting up our EU tax compliance system and are not yet IOSS registered. This means:
✅ We're transparent about all costs upfront
⚠️ You'll need to pay VAT and handling fees upon delivery
🔄 We're planning IOSS registration as we grow our EU customer base
What This Means for Your Order Today
📦 All Orders to EU (Any Value)
What happens with your current order:
- You pay Dawn TCG: Product cost + shipping only
- You pay on delivery: VAT + handling fees (typically €15-25) to your courier
- Processing time: May take 1-3 extra days for customs clearance
Why we're being transparent: We believe in honest pricing. Rather than hiding these costs, we want you to know exactly what to expect so there are no surprises at your door.
Real Cost Examples (Current System)
Example 1: €100 TCG Order to Germany
- You pay us: €100 (products) + €20 (shipping) = €120
- You pay courier: ~€25 (German VAT 19%) + €15-20 (handling) = €40-45
- Total cost: ~€160-165
Example 2: €50 TCG Order to France
- You pay us: €50 (products) + €15 (shipping) = €65
- You pay courier: ~€13 (French VAT 20%) + €15-20 (handling) = €28-33
- Total cost: ~€93-98
Our Future Plans: IOSS Registration 🎯
We're committed to improving your experience!
As our EU customer base grows, we plan to register for the EU Import One-Stop Shop (IOSS) system. This will allow us to:
- ✅ Collect VAT at checkout - no surprises on delivery
- ✅ Eliminate handling fees - save you €15-25+ per order
- ✅ Faster delivery - no customs delays
- ✅ Complete price transparency - see total cost before you buy
When will this happen?
We're monitoring our EU order volume and will implement IOSS when we reach consistent monthly volumes that make it cost-effective for our customers.
Understanding EU Import Rules (Educational)
Since July 2021, the European Union requires VAT to be paid on all imports, regardless of value. Here's how it works:
The EU System:
- Old rule: No VAT on packages under €22 (removed July 2021)
- New rule: VAT applies to all commercial imports
- IOSS option: Businesses can collect VAT at sale time (we're planning this)
- Traditional method: VAT paid on delivery (our current system)
How Current EU Customs Process Works
📋 What Happens to Your Package:
- Package arrives at EU customs (Germany, France, etc.)
- Customs calculates VAT based on total value including shipping
- Handling fee added by courier company (DHL, FedEx, etc.)
- You receive notification to pay before delivery
- Package delivered after payment
💰 Typical Fees Breakdown:
- VAT: 19-25% of total order value (varies by country)
- Courier handling: €15-25 (varies by company)
- Customs processing: Usually included in handling fee
EU Country VAT Rates Reference
| Country | VAT Rate | Country | VAT Rate |
|---|---|---|---|
| 🇦🇹 Austria | 20% | 🇳🇱 Netherlands | 21% |
| 🇧🇪 Belgium | 21% | 🇵🇱 Poland | 23% |
| 🇧🇬 Bulgaria | 20% | 🇵🇹 Portugal | 23% |
| 🇭🇷 Croatia | 25% | 🇷🇴 Romania | 19% |
| 🇨🇿 Czech Republic | 21% | 🇸🇰 Slovakia | 20% |
| 🇩🇰 Denmark | 25% | 🇸🇮 Slovenia | 22% |
| 🇪🇪 Estonia | 20% | 🇪🇸 Spain | 21% |
| 🇫🇮 Finland | 24% | 🇸🇪 Sweden | 25% |
| 🇫🇷 France | 20% | 🇮🇹 Italy | 22% |
| 🇩🇪 Germany | 19% | 🇬🇷 Greece | 24% |
Note: VAT is calculated on total order value including shipping costs
Smart Shopping Tips 💡
To Minimize Current Costs:
- Combine orders - larger single orders spread handling fees across more items
- Group purchases with friends to share delivery costs
- Consider timing - we'll notify customers when IOSS becomes available
To Avoid Delays:
- Provide accurate address - errors cause customs delays
- Include phone number - couriers may need to contact you
- Be available - missed deliveries incur storage fees
Common Questions Answered
Q: Why don't you include these fees in your prices now? A: We're a growing business from Japan, and IOSS registration requires significant EU compliance infrastructure. We're working toward this as our customer base grows.
Q: When exactly will you get IOSS registration? A: We're monitoring our EU sales volume. Once we have consistent monthly orders that justify the compliance costs, we'll implement it immediately.
Q: Can I avoid these fees somehow? A: Unfortunately, no. EU law requires VAT payment on all imports. The handling fees are charged by courier companies for processing customs paperwork.
Q: Will you notify customers when IOSS is available? A: Absolutely! We'll email all EU customers and announce it prominently on our website.
Q: How do delivery fees compare to other sellers? A: All non-EU sellers face the same situation unless they're IOSS registered. Some hide these costs, but we believe in transparency.
Why We're Worth It Despite Extra Costs
Authentic Japanese TCG Products:
- Direct sourcing from Japan
- Rare and exclusive cards not available in EU
- Competitive base prices before taxes
- Excellent customer service
Our Commitment:
- Secure packaging for valuable cards
- Fast shipping from Japan
- Honest, transparent pricing
- Working toward EU tax registration for better customer experience
Customer Feedback Helps Us Grow!
We're tracking our EU customer experience closely. Your feedback helps us decide when to implement IOSS
Additional Resources
This information reflects our current business setup and EU import regulations as we understand them. Tax laws can change, and individual circumstances may vary. We're committed to improving our service and will implement IOSS registration as our business grows.
Thank you for supporting Dawn TCG!
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